環保專案成果報告查詢系統

專案計畫編號
經費年度	109
計畫經費	1,190 千元
預算科目	廢棄物管理-資源循環再利用
專案開始日期	2020/09/22
專案結束日期	2020/12/15
專案主持人	黃河
主辦單位	統計室
承辦人	iltsai
執行單位	故鄉市場調查股份有限公司
專案分類	其他
中文關鍵字	環境保護、民意調查、滿意度
英文關鍵字	Environmental protection, Survey, Satisfaction
協同主持人	余泰毅
共同主持人
計畫聯絡人	李秋慧
計畫聯絡電話	02-25716999#55
計畫聯絡信箱	amy@twmr.com.tw

中文摘要	為瞭解民眾對行政院環境保護署各項施政滿意度、支持度及對我國環境品質之感受，藉以提供未來釐訂政策或檢視過去施政成效之參考。本調查採住宅電話與手機電話調查並行之方式訪問全國20歲及以上民眾，採分層隨機抽樣方法，並分為兩次調查。第一次是感受面調查，調查期間為109年9月30日至10月6日，有效樣本數共2,237人；第二次是政策面調查，調查期間為109年11月17日至11月23日，有效樣本數共2,237人。在95%信心水準下，兩次調查的最大抽樣誤差均不超過2.07%。第一次調查結果摘要分析如下： 1.有77.4%的民眾滿意目前所居住地區的飲用水水質，56.9%滿意河川環境及水質，88.6%滿意垃圾清理狀況，87.8%滿意資源回收狀況，82.6%滿意環境整潔，73.2%滿意居家生活安寧（噪音），65.5%滿意目前常使用的公廁衛生。 2.有57.2%的民眾對所居住地區的空氣品質感到滿意；有36.6%的民眾表示空氣品質有改善，44.1%表示維持不變，16.0%表示退步；對日常生活中影響最大的空氣污染來源，前3項依序為「柴油車」(25.3%)、「工廠」(23.1%)及「營建工地機具黑煙」(12.6%)。 3.有41.9%的民眾表示知道本署正在推廣「全民綠生活」相關政策，其中有75.0%表示滿意。 4.有51.9%的民眾對本署網站、APP、社群媒體等所提供「資訊公開程度」表示滿意。 5.有66.3%的民眾對本署目前施政表示滿意，不滿意的比率隨著教育程度的提高而遞增，此外有57.6%的民眾認為目前比過去一年進步。第二次調查結果摘要分析如下： 1.有69.1%的民眾對自助餐店及便當店內用提供一次用餐具的「回收分類」狀況表示滿意，21.5%表示不滿意。 2.有96.9%的民眾願意於自助餐店及便當店用餐後，將用完的一次用餐具清理、分類、堆疊，高於表示不願意的2.7%。 3.民眾對於環保署近期積極推動的環保夜市，其中最重視的項目以「夜市環境整潔」及「落實垃圾分類」的比率較高，分別占29.4%、29.0%，其次為「餐飲油煙排放控制」(占11.8%)、「保持廁所清潔」(9.5%)、「避免使用免洗餐具」(9.3%)及「餐飲污水處理」(8.3%)。 4.民眾認為夜市最需要改善的環保項目，以「夜市環境整潔」及「落實垃圾分類」的比率較高，分別占27.2%、23.7%，其次依序為「餐飲油煙排放控制」(占17.0%)、「餐飲污水處理」(10.9%)、「避免使用免洗餐具」(10.2%)及「保持廁所清潔」(9.6%)。 5.有90.6%的民眾不知道環保署正在推動「網購包裝ｉ循環」活動，知道者僅占9.4%。 6.有88.0%的民眾對網購的包裝袋（箱）為可重複使用表示支持，10.9%表示不支持。 7.僅5.7%的少數民眾知道環保署正在推廣「奉茶」APP，不知道的比重達94.3%。 8.有44.2%的民眾願意下載「奉茶」APP尋找奉茶站並裝水喝，低於表示不願意的52.7%。 9.有90.3%的民眾對紙錢集中燃燒或改用環保祭祀表示贊成，8.9%表示不贊成。 10.民眾對紙錢集中燃燒或改用環保祭祀不贊成原因以「無法顧及傳統信仰」的比率最高，占68.8%。 11.有60.1%的民眾知道汽機車到加油站「加油槍自動跳停不強迫加油」的政策，高於表示不知道的39.9%。 12.有80.0%的民眾知道環保署自109年起推動機車汰舊換新補助措施，包括電動二輪車或七期燃油機車，高於表示不知道的20.0%。 13.對於環保署自109年起推動機車汰舊換新補助措施，民眾獲得的訊息來源以「電視」的比率最高，占31.3%，其次為「網路」(占22.3%)、「店家」(22.1%)及「親友」(18.8%)。 14.有89.0%的民眾對使用「聲音照相」科學儀器來取締高噪音車輛表示贊成，9.8%表示不贊成。
中文關鍵字	環境保護、民意調查、滿意度

中文摘要

為瞭解民眾對行政院環境保護署各項施政滿意度、支持度及對我國環境品質之感受，藉以提供未來釐訂政策或檢視過去施政成效之參考。本調查採住宅電話與手機電話調查並行之方式訪問全國20歲及以上民眾，採分層隨機抽樣方法，並分為兩次調查。第一次是感受面調查，調查期間為109年9月30日至10月6日，有效樣本數共2,237人；第二次是政策面調查，調查期間為109年11月17日至11月23日，有效樣本數共2,237人。在95%信心水準下，兩次調查的最大抽樣誤差均不超過2.07%。第一次調查結果摘要分析如下： 1.有77.4%的民眾滿意目前所居住地區的飲用水水質，56.9%滿意河川環境及水質，88.6%滿意垃圾清理狀況，87.8%滿意資源回收狀況，82.6%滿意環境整潔，73.2%滿意居家生活安寧（噪音），65.5%滿意目前常使用的公廁衛生。 2.有57.2%的民眾對所居住地區的空氣品質感到滿意；有36.6%的民眾表示空氣品質有改善，44.1%表示維持不變，16.0%表示退步；對日常生活中影響最大的空氣污染來源，前3項依序為「柴油車」(25.3%)、「工廠」(23.1%)及「營建工地機具黑煙」(12.6%)。 3.有41.9%的民眾表示知道本署正在推廣「全民綠生活」相關政策，其中有75.0%表示滿意。 4.有51.9%的民眾對本署網站、APP、社群媒體等所提供「資訊公開程度」表示滿意。 5.有66.3%的民眾對本署目前施政表示滿意，不滿意的比率隨著教育程度的提高而遞增，此外有57.6%的民眾認為目前比過去一年進步。第二次調查結果摘要分析如下： 1.有69.1%的民眾對自助餐店及便當店內用提供一次用餐具的「回收分類」狀況表示滿意，21.5%表示不滿意。 2.有96.9%的民眾願意於自助餐店及便當店用餐後，將用完的一次用餐具清理、分類、堆疊，高於表示不願意的2.7%。 3.民眾對於環保署近期積極推動的環保夜市，其中最重視的項目以「夜市環境整潔」及「落實垃圾分類」的比率較高，分別占29.4%、29.0%，其次為「餐飲油煙排放控制」(占11.8%)、「保持廁所清潔」(9.5%)、「避免使用免洗餐具」(9.3%)及「餐飲污水處理」(8.3%)。 4.民眾認為夜市最需要改善的環保項目，以「夜市環境整潔」及「落實垃圾分類」的比率較高，分別占27.2%、23.7%，其次依序為「餐飲油煙排放控制」(占17.0%)、「餐飲污水處理」(10.9%)、「避免使用免洗餐具」(10.2%)及「保持廁所清潔」(9.6%)。 5.有90.6%的民眾不知道環保署正在推動「網購包裝ｉ循環」活動，知道者僅占9.4%。 6.有88.0%的民眾對網購的包裝袋（箱）為可重複使用表示支持，10.9%表示不支持。 7.僅5.7%的少數民眾知道環保署正在推廣「奉茶」APP，不知道的比重達94.3%。 8.有44.2%的民眾願意下載「奉茶」APP尋找奉茶站並裝水喝，低於表示不願意的52.7%。 9.有90.3%的民眾對紙錢集中燃燒或改用環保祭祀表示贊成，8.9%表示不贊成。 10.民眾對紙錢集中燃燒或改用環保祭祀不贊成原因以「無法顧及傳統信仰」的比率最高，占68.8%。 11.有60.1%的民眾知道汽機車到加油站「加油槍自動跳停不強迫加油」的政策，高於表示不知道的39.9%。 12.有80.0%的民眾知道環保署自109年起推動機車汰舊換新補助措施，包括電動二輪車或七期燃油機車，高於表示不知道的20.0%。 13.對於環保署自109年起推動機車汰舊換新補助措施，民眾獲得的訊息來源以「電視」的比率最高，占31.3%，其次為「網路」(占22.3%)、「店家」(22.1%)及「親友」(18.8%)。 14.有89.0%的民眾對使用「聲音照相」科學儀器來取締高噪音車輛表示贊成，9.8%表示不贊成。

中文關鍵字

環境保護、民意調查、滿意度

類型	檔名	檔案大小	說明	最新版公開日期
期末報告	109年環保施政意向調查兩次調查報告.pdf	1MB	成果報告(含兩次調查報告)	2021/2/1 上午 12:00:00

摘要	This environmental policy intentions survey was conducted to understand the perception of citizens who are over 20 years old toward environmental quality domestically. It adopted stratified proportional sampling method basing on the residential telephone and mobile phones interview. There are two surveys, and the first survey was conducted from September 30 to October 6, 2020 with 2,237 valid samples. The second survey was conducted from November 17 to November 23, 2020 with 2,237 valid samples. Under 95% confidence level, maximum sampling errors of both surveys are less than 2.07 percentage points. The followings are the results of the first survey: 1. 77.4% people show their satisfaction toward the quality of drinking water around their living area, 56.9% people satisfy the quality of rivers, 88.6% people satisfy the status of garbage disposal, 87.8% people satisfy the status of recycling, 82.6% people satisfy environment cleanliness,73.2% people satisfy quietness(noise) of living life, and 65.5% people satisfy public toilet cleanliness. 2. 52.7% people show their satisfaction toward air quality around their living area. 36.6% people think air quality has been improved, 44.1% people think air quality are the same, and 16.0% think it is worsen. The top 3 sources which result in air pollution mostly are diesel cars (25.3%), factories (23.1%) and black smoke of construction machinery (12.6%) in order. 3. 41.9% people know about the policy of “green life of all people” from EPA, and amount which 75% feel satisfied. 4. 51.9% people show their satisfaction toward “information disclosure” from the website, APP and social media of EPA. 5. 66.3% people show their satisfaction toward the current promotion of environmental protection from EPA, and the rate of dissatisfaction increase with the level of education. In addition, 57.6% people believe that it is better than the past year. The followings are the results of the second survey: 1. 69.1% people show their satisfaction toward the status of recycling of disposable dishes in buffet shop and bento shop, while 21.5% people show dissatisfaction. 2. 96.9% people are willing to clean, recycle and stack disposable dishes in buffet shop and bento shop, and the percentage is higher than that of unwillingness which is 2.7%. 3. For the promotion of environmental night market from EPA, the most valued items are "night market cleanliness" and "implementation of garbage classification" with higher rates, which are 29.4% and 29.0%. The rest items are in order “catering lampblack emission control” (11.8%), “maintenance of toilet clean” (9.5%), “avoid using disposable dishes” (9.3%) and “catering wastewater treatment” (8.3%). 4. People think night markets need to improve most are "night market cleanliness" and "implementation of garbage classification" with higher rates, which are 27.2% and 23.7%. The rest items are in order “catering lampblack emission control” (17.0%), “catering wastewater treatment” (10.9%), “avoid using disposable dishes” (10.2%) and “maintenance of toilet clean” (9.6%). 5. 90.6% people do not know the activity of “online shopping packages recycling” from EPA, while only 9.4% people know. 6. 88.0% people support that online shopping packages can be reusable, while 10.9% people do not support. 7. Only 5.7% people know about the “water refill map” APP, while 94.3% people do not know. 8. 44.2% people are willing to download “water refill map” APP to fine water refill stops and fill water to drink, and the percentage is lower than that of unwillingness which is 52.7%. 9. 90.3% people agree centralized burning of paper money or environmental worship, while 8.9% people disagree. 10. The reasons why people disagree centralized burning of paper money or environmental worship are “unable to take traditional beliefs in to consideration” with the highest rate, which is 68.8%. 11. 60.1% people know about the policy of “the fuel gun automatically stop without forcing fuel” from EPA, and the percentage is higher than that of people who do not know which is 39.9%. 12. 80.0% people know about the subsidy of “motor vehicle replacement” from EPA, and the percentage is higher than that of people who do not know which is 20.0%. 13. people gain the information sources of motor vehicle replacement subsidy are from “TV” with the highest rate which is 31.3%, and the rest are “internet”(22.3%), “Stores”(22.1%) and “relatives and friends”(18.8%). 14. 89.0% people agree to use “sound camera” scientific equipment to prohibit high noisy vehicles, while 9.8% people disagree.
英文關鍵字	Environmental protection, Survey, Satisfaction

摘要

This environmental policy intentions survey was conducted to understand the perception of citizens who are over 20 years old toward environmental quality domestically. It adopted stratified proportional sampling method basing on the residential telephone and mobile phones interview. There are two surveys, and the first survey was conducted from September 30 to October 6, 2020 with 2,237 valid samples. The second survey was conducted from November 17 to November 23, 2020 with 2,237 valid samples. Under 95% confidence level, maximum sampling errors of both surveys are less than 2.07 percentage points. The followings are the results of the first survey: 1. 77.4% people show their satisfaction toward the quality of drinking water around their living area, 56.9% people satisfy the quality of rivers, 88.6% people satisfy the status of garbage disposal, 87.8% people satisfy the status of recycling, 82.6% people satisfy environment cleanliness,73.2% people satisfy quietness(noise) of living life, and 65.5% people satisfy public toilet cleanliness. 2. 52.7% people show their satisfaction toward air quality around their living area. 36.6% people think air quality has been improved, 44.1% people think air quality are the same, and 16.0% think it is worsen. The top 3 sources which result in air pollution mostly are diesel cars (25.3%), factories (23.1%) and black smoke of construction machinery (12.6%) in order. 3. 41.9% people know about the policy of “green life of all people” from EPA, and amount which 75% feel satisfied. 4. 51.9% people show their satisfaction toward “information disclosure” from the website, APP and social media of EPA. 5. 66.3% people show their satisfaction toward the current promotion of environmental protection from EPA, and the rate of dissatisfaction increase with the level of education. In addition, 57.6% people believe that it is better than the past year. The followings are the results of the second survey: 1. 69.1% people show their satisfaction toward the status of recycling of disposable dishes in buffet shop and bento shop, while 21.5% people show dissatisfaction. 2. 96.9% people are willing to clean, recycle and stack disposable dishes in buffet shop and bento shop, and the percentage is higher than that of unwillingness which is 2.7%. 3. For the promotion of environmental night market from EPA, the most valued items are "night market cleanliness" and "implementation of garbage classification" with higher rates, which are 29.4% and 29.0%. The rest items are in order “catering lampblack emission control” (11.8%), “maintenance of toilet clean” (9.5%), “avoid using disposable dishes” (9.3%) and “catering wastewater treatment” (8.3%). 4. People think night markets need to improve most are "night market cleanliness" and "implementation of garbage classification" with higher rates, which are 27.2% and 23.7%. The rest items are in order “catering lampblack emission control” (17.0%), “catering wastewater treatment” (10.9%), “avoid using disposable dishes” (10.2%) and “maintenance of toilet clean” (9.6%). 5. 90.6% people do not know the activity of “online shopping packages recycling” from EPA, while only 9.4% people know. 6. 88.0% people support that online shopping packages can be reusable, while 10.9% people do not support. 7. Only 5.7% people know about the “water refill map” APP, while 94.3% people do not know. 8. 44.2% people are willing to download “water refill map” APP to fine water refill stops and fill water to drink, and the percentage is lower than that of unwillingness which is 52.7%. 9. 90.3% people agree centralized burning of paper money or environmental worship, while 8.9% people disagree. 10. The reasons why people disagree centralized burning of paper money or environmental worship are “unable to take traditional beliefs in to consideration” with the highest rate, which is 68.8%. 11. 60.1% people know about the policy of “the fuel gun automatically stop without forcing fuel” from EPA, and the percentage is higher than that of people who do not know which is 39.9%. 12. 80.0% people know about the subsidy of “motor vehicle replacement” from EPA, and the percentage is higher than that of people who do not know which is 20.0%. 13. people gain the information sources of motor vehicle replacement subsidy are from “TV” with the highest rate which is 31.3%, and the rest are “internet”(22.3%), “Stores”(22.1%) and “relatives and friends”(18.8%). 14. 89.0% people agree to use “sound camera” scientific equipment to prohibit high noisy vehicles, while 9.8% people disagree.

英文關鍵字

Environmental protection, Survey, Satisfaction