The main work items of the project are: “Assisting in Processing Various Industrial Waste-Related Permit Review”, “Counseling Industrial Waste Tracking”, “Checking Real-Time Waste Cleaning Machinery Tracking System”, “Holding Seminar on Laws of Industrial Waste”, and “Assisting the Environmental Protection Administration in Achieving the Result Review on the City’s Waste Control-Related Operations”. The status of the completion of the execution starting on January 1, 2021 when the project personnel entered the Environmental Protection Bureau to assist in executing related works until December 31, 2021 is as follows:
(1) Assist in processing various industrial waste related permit review
The project has completed the review on industrial waste related permit, including 1,983 reviews on industrial waste cleaning projects, 13 audits on industrial waste import and export permit, 43 reviews on professional technician establishment, 8 cases on starting new business, 373 cases on public and private waste disposal and processing, 55 reviews on waste food-grade oil work permit, 590 cases on vehicle GPS examination, and 1,397 applications for business control number, for a total of 4,483 cases, which has already surpasses the 3,500 cases required in the project. The project is still ongoing according to the actual quantity in terms of reviews and accepting applications.
(2) Counseling industrial waste tracking
Every month, business on-line reporting for routine, project-based, and GPS relevance checking are executed per set schedule; counseling in abnormal businesses for making improvement has been done as well. The project-based perform inspections according to the EPA’s "Industrial Waste Report and Management System" set schedule. Results of the routine inspection for a total of 2477 abnormalities, which has already 1161 abnormal in the project based and 884 problem cases on GPS inspection. Abnormal reports are mostly of wrong reporting or non-reporting problems, which are processed in the form of notification by letter. Severe abnormal business conditions are processed by on-site inspection or transferred to the Environmental Protection Bureau for tracking.
(3) Innovative approach
To effectively improve the administrative efficiency for the audit operations and the control of the construction industry, the project added a LINE official account for the construction industry. By doing so, the project utilizes the popularity of citizens using LINE for communication, allowing relevant suppliers to make use of the convenience of mobile phones in solving problems. As the audit period for the waste disposal plans of the construction industry is short, with the items in the waste disposal plans of the construction industry and the audit process being standardized, it is hoped that most of the common questions arising from completing the waste disposal plans may be fully resolved after receiving consultation from the LINE official account.
After creating the LINE official account for the construction industry, waiting time for suppliers was significantly reduced. In the past, suppliers had to call or visit the venue in-person to provide their control numbers for the issuance of payment bills; at present, suppliers may directly leave a message by using the official account, and they only have to confirm the accuracy of the data and make payment upon arriving at the venue, reducing the waiting time for suppliers and avoiding the queue for issuing payment bills. Furthermore, suppliers may use screenshots to make inquiries to the system (i.e., no permission for the use of the system with an approved and issued waste disposal plan); after receiving the message of such inquiries, staff of the project may immediately assist in processing. In addition, suppliers may provide the air pollution declaration in the group chat and have online inquiries regarding whether the case has reached the control standards and requires the waste disposal plan. For inquiries related to the information of waste disposal plan inquiry and submission, the official account may be used to immediately provide relevant regulations for citizens. Currently, the LINE official account established is merely for the construction industry; it is recommended to plan for the establishment of a LINE official account subsequently for the manufacturing industry or cleaning, processing, and reuse institutions, enhancing the communication strength with other control targets and civil services.
(4) Organize Regulatory Communication and Online Declaration Consultation Illustration Meeting
For regulatory communication, during the execution period of the project, the regulatory illustration meeting for “Taichung City Public and Private Waste Clearing Institutions” was held on the 1st of February, 2021, and the regulatory illustration meeting for the “Taichung City Waste Timber Clearing Flow” was held on 29th of September, 2021. Furthermore, the project actively assists the Environmental Protection Bureau, Taichung City Government, in performing the performance evaluations of waste control and regularly publishing announcements and regulatory information related to business waste control according to regulations and policies related to waste for citizens to browse the latest information.
(5) Process administrative support
The labor quality, administrative compliance, work time, holiday activities, and education training during the execution period of the project have all been processed according to the contract, and work progress discussion every two weeks has been on time. The execution result is compiled and reported to the Environmental Protection Bureau for review every month. All of the above are still being executed.
Summation on the execution results: the content of the project execution is of administrative assistance in nature. Most of the work content is the preparation work of administrative operation such as permit review, application checking, on-site inspection, improvement counseling, setting application procedure, and estimating result audit which have complied with the Taichung City Environment Protection Bureau in terms of execution. The project has taken in the consideration for the limited funding of local environmental protection bureau. However, due to the heavy work load and limited manpower and funding, it has extensively deployed all human resources to achieve successfully the goal of the project.