The working contents of this project can be further divided into two major aspects, which were "administrative and operational support" and "system maintenance and functional development".
In terms of "administrative and operational support", aside from opening a total of 423 counseling services through phone calls, in order to facilitate smooth information interchange and fluent report procedure among different members from The Environmental Protection Administration, County/City Environmental Protection Bureau, Country/Township Cleaning Team, the working team has also improved data accuracy, filtered wrongful information, and check the contact numbers for each department and unit.
Under situation simulation approaches, a total of 7 days educational training
programs were held at different districts throughout Taiwan, with total attendance
number reaching up to 291 people. In order to familiarize relevant units with emergency response measures, two emergency drills for typhoon, flood, and earthquake were also provided.
A disaster area stationing program that lasted for 2 times were also provided. Over 4 dedicated members including project host, project manager, system engineer, program engineer and assistant engineer were stationed in the disaster area each time to resolve user problems of system problems for Environmental Protection Administration and our company. To sum up, a total of 16 person-days were devoted to the program.
In the aspect of system maintenance, we have successively modified the car data connection problem, updated the EPA contact information, and deal with the hard disk drive space issues. Our project released 30 newsletters and public announcements before and after the disaster. In compliance with EPA policy, we have also performed safety inspections each month and 5 system updates.